Returns & Exchanges

At Kiin, we want you to love your purchase, but if it's not a perfect fit, we offer a hassle-free 30-day return policy for all unworn items with original tags. Our goal is to ensure your wardrobe reflects your unique style with complete confidence.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.